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Singapore Headquarters
Tel: +65 6841 8000
Fax: +65 6744 9007
Email: general@whizzwork.com
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Malaysia Headquarters
Tel: +603 7806 3800
Fax:+603 7806 3802
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Thailand Headquarters
Tel: +66 (0) 2643 8433
Fax:+66 (0) 2248 5405
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| Empowered to Serve |
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We design our organization to align individuals, teams and departments with
accountability and ownership of our customers’ service. We focus on customer
engagement with more than 90% of our employees serving our customers in some
capacity. And we empower our staff with the authority to deliver value
efficiently to our customers.
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| Skilled Individuals, Strong
Teammates |
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People are our key assets and we equip our staff with training, certification,
and the right job assignments to accumulate practical experience. We ensure
that each individual is skilled and experienced with basic requirements like
Microsoft MSITP 2008, HP & IBM, Cisco and specializations like VMware VCP
and Citrix CCA.
We structure our organization to build strong teams, so each person performs
his role not just individually but also cooperatively.
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| Dedicated to Service |
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We designed our organization to focus on delivering excellent service, with
most of our staff engaged in customer service, and less than 10% of our total
staff working in back-end admin. |
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| Key department heads in all countries are empowered to make local decisions to ensure efficient local operations, and also report to
our senior management team to ensure consistent high levels of service in all
countries. |
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To enhance overall group operations, a regional team of core technical
resources that includes senior management travels regularly to all our regional
offices. We believe that sales and logistics need to be local, but technical
expertise can be leveraged at regional levels, especially for technical
consultancy and experience, to better serve our customers.
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